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Bahagian Instruksional dan Pembelajaran Digital,
Jabatan Pendidikan Politeknik dan Kolej Komuniti,
Kementerian Pendidikan Tinggi,
Aras 6, Galeria PJH,
Jalan P4W, Persiaran Perdana,
Presint 4,
62100 Putrajaya

Emel: upd@celt.edu.my
Telefon: 03-88919000

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VIDEO PDP AI DID YOU EVEN SEE ME  

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Youtube Video

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File information File dimensions File size Options

Original JPG File

1280 × 720 pixels (0.92 MP)

10.8 cm × 6.1 cm @ 300 PPI

105 KB Restricted

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Resource details

Resource ID

4392

Resource type

Video

Date Creation

2025-12-04 12:48:39

Access

Open

Contributed by

PEL POLITEKNIK MUADZAM SHAH

Metadata
General

Field of Study

Pengurusan dan Perdagangan

Programme Name

DIPLOMA PENGAJIAN PERNIAGAAN, DIPLOMA AKAUNTANSI

Institution

Politeknik

Politeknik

Politeknik Muadzam Shah

MIME Type

image/jpeg

Named person(s)

PEL POLITEKNIK MUADZAM SHAH

Publisher / Producer

POLITEKNIK MUADZAM SHAH

Date

2025-12-04

State

Pahang

Country

Malaysia

Copyright

Copyright © 2025 Politeknik Muadzam Shah

Keywords

Retail, customer service

Subject

Retail Customer Service

Sub Video Type

Video AI

Content Creator

Siti Hajar binti Khazali, MUHAMAD AMIN BIN BORHAN, MOHD FIRDAUZ BIN NORHADI, ZAINATUN NISA BINTI SAPAAT, MAZLINA BINTI ABDUL MAJID

SKT Content

Yes

Youtube Link

https://www.youtube.com/watch?v=ow7iI62VDFg&list=PLJYZ74_t_mQontZekZI2n-lCIp6j1A46O&index=7

Video size

1280x720

Original filename

did_you_even_see_me___edola_2025___ai_eduvision____1280x720.jpg

Summary

This educational video explores the importance of effective verbal and non-verbal communication in retail customer service. Through a short scenario and two explainer segments, students will learn how tone of voice, body language, facial expressions, and word choice can impact customer experience. Designed for the DPR20043 Retail Customer Service course, this video aims to enhance students’ communication awareness and skills in real-world retail settings.

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